Survey Of Vocational Problems Experience By Professional Secretaries

5 Chapters
|
72 Pages
|
8,970 Words

This research work is an investigation into the vocational problems experience by professional secretaries in PHCN Enugu.
In pursuance of this investigation three research objectives were used the researcher utilized the survey method.
The data gathered mainly through questionnaires. The fifty questionnaires were given to secretaries in PHCN Enugu and the number returned was forty (40) duly completed.
The researcher made use of survey method reference books in the library and published articles and at the end some dedications were made.
With the research method mentioned above some problems were identified which include inter sexual abuse insecurity inadequacy of modern machines poor working conditions abuse of the secretary role.
The research further made some recommendation, which include better condition of services better working environment improved cordial relationship between the boss and the secretary.
Finally although the researcher uncounted the usual handicap normally associated with this type of exercise she was able to surmount them

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Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of contents

CHAPTER ONE
1.0 Introduction
1.1 Background of the study
1.2 Statement of the problem
1.3 Purpose of the study
1.4 Significance of the study
1.5 Scope of the study
1.6 Research questions
1.7 Definition of terms

CHAPTER TWO
2.0 Review of related literature
2.1 The concept of secretary
2.2 What is business and public organizations
2.3 Qualities of a secretary
2.4 The role of a secretary
2.5 Duties of a secretary
2.6 Lack of recognition of the secretary
2.7 The secretary and job motivation
2.8 The secretary and technological innovation

CHAPTER THREE
3.0 Research design and methodology
3.1 Design of the study
3.2 Population of the study and sample size
3.3 Area of study
3.4 Instrument for data collection
3.5 Validity and reliability of research instrument
3.6 Method of data analysis

CHAPTER FOUR
4.0 Data presentation and analysis

CHAPTER FIVE
5.0 Summary of finding recommendation and conclusion
5.1 Introduction
5.2 Summary of findings
5.3 Recommendation
5.4 Conclusions
5.5 Limitations of the study
References
Appendix sample of research questionnaires

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