Role Of Quality Control And Inspection In Consumer Satisfaction In A Manufacturing Firm
(A Case Study Of A Firm In Owerri)
Quality control as a science has Gts root in the origins of mass production, notably in the ford motor company. Inspection quality today is marketing different from anything enuisaged by its American pioneers.
Although, most theories of quality control inspection are adopted from management theory already in existence, quality control inspection is only interested in referring their practicability to the benefit and the or efficient running of the organization.
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Title page
Approval page
Dedication
Acknowledgement
Table of contents
Chapter One
1.0 Introduction
1.1 An our view
1.2 Statement of the problem
1.3 Purpose of the study
1.4 Significance of the study
1.5 Limitations of the study
1.6 Definitions of the terms and variables
Chapter Two
2.0 Literature review
2.1 Origins and development of inspection quality management (qci0
2.2 Philosophy and goals of quality control and inspection
2.3 Defining quality and quality control and inspection
2.4 Quality control inspection, learning and the organization
2.5 Quality control inspection and firm performance
2.6 Reference
Chapter Three
3.0 Introduction
3.1 Research design and methodology
3.2 The research design
3.3 Source of data
3.4 Method of data collection
3.5 Population of study and sample size determination
3.6 Sampling technique
3.7 operation measures of variables
3.8 Method of data/statistical analysis
39. Validity and reliability of measuring instrument
3.9 method of data analysis
Chapter Four
4.0 presentation and analysis of data
4.1 Introduction
4.2 Presentation of data
4.4 Summary of finings
Chapter five
5.0 Summary, conclusion and recommendations
5.1 Discussion of findings summary of findings
5.2 Conclusion
5.3 recommendation
5.4 suggestion the further studies
Reference
Appendix
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