Survey Of The Role Of Modern Office Equipment In Modern Offices
(A Case Study Of Enugu Urban)
The topic for this research is a survey of the role of modern office equipment in modern offices in Enugu urban. The study was restricted to Nigerian Breweries Plc near 9th mile Enugu Urban. Questionnaires were structured in two phases and were used for collecting data and the instrument was validated by our supervisor Mrs. Agu Ruphina. The population consisted of all the secretaries in Nigeria Breweries Plc. They are 100 in number out of population sample of 50 secretaries were randomly selected. After the analysis the following findings were made. The secretaries in Nigeria Breweries Plc use modern office equipment like computer, tele-printer and telephone answering machine and e-mail etc. then the following recommendation were made that modern office equipment should replace the old ones since the modern ones enhance efficiency of secretaries.
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Title Page
Approval Page
Certification
Dedication
Acknowledgement
Table of Contents
List of Tables
Abstract
CHAPTER I:
INTRODUCTION
Background of Study
Statement of Problems
Purpose of the Study
Significance of Study
Research Questions
Definitions of Terms
Scope of Study/Delimitation
CHAPTER II:
LITERATURE REVIEW
Introduction of Office Automation
The importance of modern equipment to secretary job efficiency 10 Classification of modern office equipment
Office Machines
Electronic Typewriter
Electric Typewriters
Word Processors
Dictating Machine
Facsimile Transceivers
Photocopying Machine
Addressing Machine
Automatic Mailing Machine
Calculating Machine
Duties of secretary
Business attributes to her director
Duties of a secretary to her shareholders and the public
Personal attributes of a secretary
Problems secretaries encounter in the use of modern office equipment.
summary of Review of Related Literature
CHAPTER THREE:
RESEARCH METHODS
Research Design
Area of the Study
Population of Study
Sample and Sampling Techniques
Instrument for Data Collection
Validation of Research Instrument
Reliability of the Instrument
Method of data collection
Method of Data Analysis
CHAPTER FOUR:
PRESENTATION AND ANALYSIS OF DATA
Research Question 1
Research Question 2
Research Question 3
Research Question 4
Research Question 5
Research Question 6
Research Question 7
CHAPTER FIVE:
SUMMARY OF FINDINGS, RECOMMENDATION AND CONCLUSION
Summary of Findings
Conclusions
Recommendations
Limitation of the Study
Suggestions for Further studies
REFERENCES
APPENDIX
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