Survey Of The Problems Inherent In The Training And Development Of A Secretary In A Depressed Economy
(A Case Study Of Institute Of Management And Technology (Imt) Enugu)
This research work aims at finding out the problems inherent in the training and development of secretaries in a depressed economy.
The main purpose of this study is to survey these problems and find out management problems in the training and development of secretaries.
The background of the study was discussed in chapter one.
In the literature review the problems were outlined and discussed by many authors.
The research instruments used consist of questionnaire and interview, the data analysis was presented in percentage form.
From the findings, it was clear that management do not show interest in the training and development of secretaries and that secretaries are not adequately equipped with modern technological equipment.
It was recommended that the management of the tertiary institutions should look into these problems and improve the conditions.
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Contents Pages
Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of content
List of tables
CHAPTER ONE
1.0 Introduction 1
1.1 Background of the Study 1
1.2 Statement of the Problem 4
1.3 Purpose of the Study 5
1.4 Significance of the Study 5
1.5 Scope of the Study 6
1.6 Research Questions 6
1.7 Definition of Terms 7
CHAPTER TWO
2.0 Literature Review 9
2.1 The concept of Training and Development of a Secretary 10
2.2 Training and Organizational Objectives 14
2.3 Approaches to training programme 15
2.4 Problems inherent in training and
development of a secretary 17
2.5 Effects of untrained secretaries in tertiary institutions 24
2.6 Nigeria depressed economy 27
2.7 Effort to eliminate the problems 29
2.8 Summary of literature review 30
CHAPTER THREE
Research Methodology 33
3.1 Research Design
3.2 Area of Study
3.3 Population of the study
3.4 Instrument for Data Collection
3.5 Validation of the Research Instrument
3.6 Reliability of the Instrument
3.7 Administration of Instrument
3.8 Methods of Data Analysis
CHAPTER FOUR
4.0 PRESENTATION AND ANALYSIS OF DATA
4.1 Administration of Questionnaire
4.2 Analysis of Data According to Research Question
4.3 Summary of the Findings / Results
CHAPTER FIVE
DISCUSSION OF FINDINGS / RESULTS
5.1 Conclusion
5.2 Recommendations
5.3 Areas for further Research
5.4 Limitation of the study
5.5 References
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