Study Of Effects Of Frustration On Secretaries
(A Case Study Of Coal Corporation Enugu)
This research project tends to scrutinize the effect of frustration on Nigerian Secretaries. This is because Nigerian Coal Corporation Enugu faces some problems like denial of qualified privileges like pay rat and office working facilities.
To test the fact, four hypothesis were drown.
(1) managers as well as workers can cause frustration
(2) Frustration can decline productivity
(3) A frustrated secretary is a corrupt worker
(4) Frustration always lead to aggression.
The hypothesis were tested based on responses from the respondents vide the questionnaire.
Therefore personal recommendations were made like training the secretaries very well, provision of facilities, re-creational activity, paying as and when due and others to avoid frustration.
NOTE: Preview the following Table of Content before you download the full content. WYSIWYG – What You See Is What You Get.
Title page ii
Approval page iii
Dedication iv
Acknowledgement v
Abstract vii
Table of content viii
CHAPTER ONE
Introduction 1
1.1 Background of the study 1
1.2 Statement of the purpose 4
1.3 Purpose of the study 5
1.4 Scope of the study 5
1.5 Significance of the study 5
1.6 Research questions 5
1.7 Hypothesis 6
CHAPTER TWO
2.1 Literature review 8
2.2 Who is a secretary and what are his roles 9
2.3 The meaning of frustration 12
2.4 Causes of frustration 15
2.5 The effect of frustration 21
2.6 Summary of the chapter 26
CHAPTER THREE
3.1 research design 28
3.2 area of the study 28
3.3 population of the study 28
3.4 sample and sample procedure 29
3.5 instrument for data collection 30
3.6 validation of research instrument 31
3.7 reliability of research instrument 32
3.8 method of administration of the research instrument 32
3.9 methodology analysis 33
CHAPTER FOUR
Data presentation and analysis 34
4.1 Determination of sample questionnaire 34
4.2 Presentation of data 36
4.3 Analysis of data
CHAPTER FIVE
Findings, implications, recommendation, conclusion and limitations. 49
5.1 Findings 49
5.2 Implication 50
5.3 Recommendation 50
5.4 Conclusion 53
5.5 Limitation. 55
Appendix 57
Questionnaire 58
Bibliography 63
This “Study Of Effects Of Frustration On Secretaries” file contains 5 Chapters, 71 Pages and 8,600 Words.
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