Role Of Public Relation In Conflict Management

(Case Study Of Spdc & Phrc And Eleme Lga & Ikwere Lga Rivers State)

5 Chapters
|
101 Pages
|
14,805 Words

This Project work was based on the role of public Relation is conflict management between oil producing communities and oil companies. The study was however contained to two major oil companies namely, the shall petroleum Development Company (SPDC) and the part.
Harcourt Returing Company (PHRC). In addition, Eleme Local Government Area Ikwere Local Government Area all in Rivers State which are lost communities to both shell and PHRC were used as case study.
To ensure that the aim is achieved, the work was divided into five chapters, while chapter one deals with the introduction to the Project, Including the theory base, research problems and hypothesis as well as scope and objectives and assumptions of the study, chapter Two involved literature Review. The research methodology in chapter three included the research design, sample instrument, data collection and analysis, procedure, while the expected results were also outlined.
The data collected in respect of the project were analysed in chapter four and elaborate discussions on the topic made. While in chapter five, the study was summarized, conclusion drawn and recommendation made.

 

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i TITLE PAGE
ii APPROVAL PAGE
iii DEDICATION
iv ABSTRACT
v TABLE OF CONTENTS

CHAPTER ONE
1.0 Introduction
1.1 The Background of the study
1.1.2 Government Involvement in the oil Industry and the birth of (the NNPC (Nigeria National Petroleum Corporation)
1.1.3 History of shell in Nigeria
1.1.4 Public Relations Practice in Rot Harcourt The hing Company Limited (PHRC) and shell Development Company of Nigeria
1.2 Statement of Research Problems
1.3 The Purpose (Objective) of the Study
1.4 Significance of the Study
1.5 Research Questions
1.6 Research hypothesis
1.7 Definition of Terms
1.8 Assumptions
1.9 Scope and Limitations of the study
References

CHAPTER TWO
2.0 Literature Review
2.1 Sources of Literature
2.2 The Review
2.2.1 Community Relations
2.2.2 Crisis Management and Resolution
2.2.3 Issues Management
2.2.4 Planning and Prevention of crisis
References

CHAPTER THREE
3.0 Methodology
3.1 Research Design
3.2 Research Design
3.3 Research Sample
3.4 Measuring Instrument
3.5 Data Collection
3.6 Analysis of Data

CHAPTER FOUR
4.O Data Analysis and Result Presentation
4.1 An overview
4.2 Analysis of Responses of the staff of Public Relation Department
4.3 Analysis of Responses of the public
4.4 Hypothesis Testing
4.5 Discussions of findings

CHAPTER FIVE
5.0 Summary, Conclusion and Recommendation
5.1 Summary of the Study
5.2 Conclusion
5.3 The commendations
BIBLIOGRAPHY
APPENDICES
Appendix I – Questionnaire for staff
Appendix II – Questionnaire for the Pubic

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