Marketing Of Educational Service
(A Case Study Of Imt Enugu)
This project is on the marketing of educational programme of tertiary institutions.
A case study of the institute of management and technology (IMT), Enugu. The major objective of the study was to determine the extent of effectiveness which IMT has attained I the marketing of its educational service.
The populations studied comprised of student personnel and employers of IMT graduates primary and secondary data collected were analyzed and hypothesis tested using the chi-square statistical technique.
From the data analyzed, the researcher came up with the following findings.
1. Inadequate physical facilities limit the effectiveness of IMT in marketing its educational service.
2. The quantity of graduates being turned out today by the institute is decreasing.
3. The institute management is not marketing oriented and does not attach importance to the satisfaction of its customers (students)
4. Most of the customers (students) experience too much stress and are not satisfied with the total package of educational service received.
The researcher recommends the following to help solve the problem:
1. The management building and providing more physical facilities such as libraries, lecture rooms, laboratory, etc.
2. The government of Enugu State providing more funds and reducing the total price (fees) paid by customers.
3. The management of the Institute becoming marketing oriented and carrying out monitoring research to determine the level of satisfaction in pr dissatisfaction and then taking appropriate action;
4. Motivating the personnel of the Institute very well to render educational service more effectively.
The conclusion of the study is that the marketing of educational service in IMT today is not effective, but this can be changed by adopting the (marketing) strategies listed above.
NOTE: Preview the following Table of Content before you download the full content. WYSIWYG – What You See Is What You Get.
i. Title page
ii. Dedication
iii. Acknowledgement
iv. Abstract
v. Table of contents
CHAPTER ONE
1.0 Introduction
1.1 Background of the study
1.2 Statement of the study
1.3 Objectives of the study
1.4 Hypothesis
1.5 Significance of the study
1.6 Scope of the study
1.7 Limitation of the study
CHAPTER TWO
2.0 Literature review
2.1 Background history of education
2.2 Engineering responsibilities
2.3 Historical background of IMT Enngu
2.4 The administrative division
2.5 An overview of I.M.T academic programes
2.6 The dynamic of change in service marketing
CHAPTER THREE
3.0 Research methodology
3.1 Source of data
3.2 Sample size determination
3.3 Sample size for personnel
3.4 Sample for students
3.5 Sample size for employers
3.6 Sample technique
3.7 Research instruments need
3.8 Validation of research instruments
3.9 Method of data organization and analysis
CHAPTER FOUR
4.0 Presentation and analysis of data
CHAPTER FIVE
5.0 Discussion of findings, recommendation and conclusion
5.1 Summary of findings
5.2 Recommendation
Conclusion
Bibliography
This “Marketing Of Educational Service” file contains 5 Chapters, 115 Pages and 12,237 Words.
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