Impact Of Delegation On Management Decision Making
(A Case Study Of Zenith Bank Plc Enugu)
The attention of the study is directed to the important to delegation on management decision making, every organization whether big or small must take decision. The decision may be of the following level of management, top level management, middle level management and lower level management. Decision making is defined as the selection of a logical choice from the available. It is the point at which plans, politics and objectives are translated into concrete actions. The purpose of decision making is to direct human behavior towards future goals. A plan cannot be said to exist unless there is a decision. Decision making involves trying to cover all aspect of the organization including decision making, has to delegate certain duties and responsibilities which must be accomplished with adequate authority
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Title Page
Approval Page
Dedication
Acknowledgments
Abstract
Table of Contents
CHAPTER ONE
1.0 Introduction 1
1.1 Background of the study 1
1.2 Statement of the problem 4
1.3 Objective/ Purpose of the study 5
1.4 Research questions 6
1.5 Research hypothesis 7
1.6 Significance of the study 8
1.7 Scope of the study 9
1.8 Limitations of the study 9
1.9 Definitions of terms 11
1.10 Brief history of Zenith Bank Plc Enugu
CHAPTER TWO
2.0 Literature review 13
2.1 Historical background 13
2.2 Principle of delegation of authority 13
2.3 Principle of effective delegation 17
2.4 Risk of delegation 22
2.5 Reasons for refusal of delegate
2.6 Solution to the refusal on delegate
2.7 Benefits of delegation
2.8 Guides for overcoming weak delegation
2.9 Nature of delegation
2.10 Delegation authority and responsibility
CHAPTER THREE
3.0 Research methodology 25
3.1 Research design 26
3.2 Sources of data 26
3.3 Population and sample size determination 28
3.4 Sampling techniques 29
3.5 Instruments of data collection 29
3.6 Validity and reliability of measuring instrument 31
3.7 Method of data analysis 31
CHAPTER FOUR
4.0 Data Presentation, analysis and interpretation 33
4.1 Presentation of data 33
4.2 Analysis of data
4.3 Test of hypothesis 42
4.4 Interpretation of result(s) 47
CHAPTER FIVE
5.0 Summary of findings, Conclusion and
Recommendations 48
5.1 Introduction 48
5.2 Summary of findings 49
5.3 Conclusion 50
5.4 Recommendations 51
Bibliography 55
Appendices 57-60
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