Effect Office Environment On The Moral And Productivity Of Secretaries In Business Organizations
(A Case Study Of Pz Company Plc And Nigeria Bottling Company Plc 9th Mile Corner Ngwo Enugu)
A lot of employees think that their secretaries are not producing as much as they should. That they are not working up to maximum capacity where as there is room for improvement in their job performance. In order for any organization to achieve its basic objectives, it must lay strong emphasis on the way it observes the environmental factors that affect their organizations as a whole and that of the secretary in particular.
Efficient performance is contingent upon the proper match between he secretary and the job on the other hand and the environmental factors or physical conditions affecting her performance on the other hand. In this research work, attempt were made to identify and analyze the good physical factors influencing secretary’s job performance. The project is divided into five chapters. Chapter one covered the general introduction, statement of problem, working hypothesis, purpose of the study scope of the study, and determination. Chapter two death with the review of related literature. To defined what is meant by good physical conditions in an office and the scope of the good physical condition that were effect expected to be seen in an office environment and the effect on the secretary’s productivity.
Chapter three deals with research methodology used in obtaining the relevant data to the study. It also highlighted the sample size and the research design, the administration and development of research instrument. It highlighted the type of statistical analysis method used in analyzing the data collected as well as the validation instruments.
Chapter four deals with the findings, interpretation, analysis of data collected as ell as the testing of hypothesis. He data were analyzed using the percentage method only. The study was concluded with chapter five which included summary to findings, conclusion and recommendations, limitations.
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Title page i
Approval page ii
Dedication iii
Acknowledgment iv
Abstract vi
Table of contents viii
CHAPTER ONE
Introduction 1
1.1 Background of the study 1
1.2 Objective of the study 4
1.3 Statement of the study 5
1.4 Scope of the study 6
1.5 Delimitation of the study 7
1.6 Significance of the study 8
1.7 Research Questions 9
1.8 Definition 10
CHAPTER TWO
Review of related literature 13
2.1 Light 15
2.2 Heating 21
2.3 Ventilation 22
2.4 Noise proof / control 24
2.5 Music conditioning 30
2.6 Safety measures 35
2.7 Office space 37
CHAPTER THREE
3.1 Research Methodology 41
3.2 Area of study 41
3.3 Population 41
3.4 Sources of data 42
3.5 Method of investigation 42
3.6 Method analysis 43
CHAPTER FOUR
Presentation of Data 44
CHAPTER FIVE
5.1 Findings 56
5.2 Conclusions 57
5.3 Recommendation 58
5.4 Limitation 59
Bibliography 60
Appendix 63
Questionnaire 64
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