Contribution Of Office Managers Towards The Achievement Of Organizational Goal
(A Case Study Of Eedc Owerri District Office)
This study examined the contributions of office managers towards the achievement of organizational goal. 160 participants were used for the study comprising 140 office managers and 120 bosses. Data collected through questionnaire and interview method were analyzed with the aid of percentage. The result showed that the jobs of office Managers are of great contributions in the achievement of organizational goals due to the increase in office automation. The evident were gotten in the analysis given by the respondents. The implications and recommendations were made base on the finding of this study.
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Title Page i
Approval Page ii
Dedication iii
Acknowledgement iv
Abstract v
Table of Content vi
CHAPTER ONE
Introduction 1 Statement of Problem 4
Objectives of the study 5
Research question 6
Significant of the study 6
Scope of study 7
Limitation of study 8
CHAPTER TWO
Introduction 10
The concept of secretary 11-15
Role of secretary in organization 16-19
Contributions of office Managers in Business 20
Competencies required of secretary in organization 21-22
International /Intercultural Competencies 23
Weakness 24
Opportunities 25-26
Trends 27
Trends and Challenges 28-31
The Secretary and Ethical Concern 32-34
The Secretary and Unethical Practices 35
Succeeding At Modern Offices 36
Personal Competence 37
Communication Competences 38
Domain Competences 39
Summary Of Review Of Related Literature 39
CHAPTER THREE
Research Methodology
Introduction 40
Research Design 40
Area of study 41
Population 41
Sample / Sampling Technique 42
Method of data collection 42
Method of Data analysis 42
CHAPTER FOUR
Data presentation and analysis
Introduction 43
Research questions 43-60
CHAPTER FIVE
Introduction 61
Summary 61
Conclusion 62
Recommendation 63-64
References 65-66
Appendix 67
Questionnaire 68-71
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