Comprehensive Review Of The Factors That Improve The Advancement Of Secretaries In Business Organizations
(A Case Study Of Some Selected Business Organizations In Enugu Urban)
It has been observed that the secretarial profession is becoming less popular in recent times. Various schools of thought have trend to offer explanations to this ugly trend. Some attributed it to the nature of this profession, others through that it has to do with the executive who is always bossing the secretary.
This course work is therefore aimed at finding out the factors responsible for the advancement of secretaries in business organizations.
The researcher made use of questionnaires administrations in collecting the necessary data. Frequencies and percentages were used. For the analysis of the data collected.
From the result obtained, the following deductions were made.
Skill acquisition and work competence help the secretary to advance in the job.
Good relationship with both colleagues and management can also ensure her advancement on the job.
Frequent training and seminars also help the secretary to advance.
Based on the findings, the following recommendations to enhance the advancement of secretaries in business organizations where made:
Secretaries should improve their skills through training
Secretaries should improve their skills through training.
Organizations should provide opportunities for staff development.
Opportunities for interpersonal relationship should be created to enable workers learn from one another
NOTE: Preview the following Table of Content before you download the full content. WYSIWYG – What You See Is What You Get.
Title page i
Approval page ii
Dedication iii
Acknowledgement iv
Abstract vi
Table of contents viiii
CHAPTER ONE
1.0 Introduction 1
1.1 Background of the study 1
1.2 Statement of problems 4
1.3 Objectives of the study 6
1.4 Scope of the study 7
1.5 Research questions 7
1.6 Significance of the study 8
CHAPTER TWO
2.0 Review of related literature 10
2.1 The secretary and her role 10
2.2 Advancement of a secretarial work 17
2.3 The image of a secretary 25
2.4 Summary of related literature 28
Chapter Three
3.0 Research design and methodology 29
3.1 Introduction 29
3.2 Research design 31
3.3 Area of study 31
3.4 Population of the study 32
3.5 Sample size 34
3.6 Validly of instrument 34
3.7 Reliability of instrument 35
3.8 Distribution of instrument 35
3.9 Method of collecting data 35
3.10 Method of data analysis 36
Chapter four
4.0 Presentation and analysis of data 37
4.1 Introduction 37
4.2 Analysis of data 37
4.3 Findings 55
Chapter five
5.0 Summary of findings, recommendation,
and conclusion 59
5.1 Summary of findings 59
5.2 Implications of the study 60
5.3 Recommendations 61
5.4 Conclusions 62
References 64
Appendix: sample of research questionnaire 67
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