Communication As A Tool For Enhancing Organizational Performance
(A Case Study Of Nigerian Breweries Plc, 9th Mile Enugu)
The title of this project is communication as a tool for enhancing organizational performance. The aim of this study was to investigate the communication techniques used by the Nigerian Bottling Company and the effectiveness of such techniques. In carrying out this research, the primary and secondary data were used by the researcher. The survey method was used also. Questionnaires and Personal Interview were used as instruments for data collection. For the purpose of clarity and understanding of results data was analyzed in simple tables and percentages as chi-square (X2 ) was used as statistical measuring instrument for the study. Results of study provided precise information to ascertain positive impact of communication on organization performance. From the findings one of the recommendations made was that managers of an organization should also see a communication feedback as effective tools to an employee’s productivity.
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Title Page
Approval Page
Certification
Dedication
Acknowledgments
Table of Contents
List of Tables
Abstract
CHAPTER ONE:
1.0 INTRODUCTION
1.1 Background of the Study
1.2 Statement of the Problem
1.3 Objectives of the Study
1.4 Research Questions
1.5 Research Hypothesis
1.6 Scope of the study
1.7 Significance of the Study
1.8 Definition of Terms
1.9 Limitation of the study
CHAPTER TWO:
2.0 LITERATURE REVIEW
2.1 Review of Related Literature
2.2 Empirical Study
2.3 Theoretical Framework
2.4 Summary
CHAPTER THREE:
3.0 RESEARCH METHODOLOGY
3.1 Research Design
3.2 Population of the Study
3.3 Sample and Sampling Technique
3.4 Description of Research Questionnaire
3.5 Validity and Reliability of Gathering Instrument
3.6 Method of Data Collection
37. Method of Data Analysis
CHAPTER FOUR:
4.0 DATA PRESENTATION AND ANALYSIS
4.1 Data Presentation and Analysis
4.2 Hypothesis Testing
4.3 Discussion of Findings
CHAPTER FIVE:
5.0 SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION
5.1 Summary of Findings
5.2 Conclusions
5.3 Recommendations
5.4 Recommendations for further Studies
References
Appendix A
Appendix B
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